PERFORMANCE 2019-20

Details of our performance outcomes against our targets can be seen from the tables below:

File Description	File	Size
Annual Assurance Statement 2019/20		325KB
Q1 performance report 2019 20		172KB
Annual Targets 2019 20		96KB
Engagement Plan 2021		526KB

PERFORMANCE 2020 - 21

Our performance targets for the coming year were approved at the AGM in September. 2019.  You can see how we performed against our targets, and a copy of our Annual Assurance Statement here:

File Description	File	Size
Annual Assurance Statement November 2020		71KB
Q1 and Q2 2020 -21 Performance report		248KB
Annual Complaints Overview 2020 21		440KB
Q4 performance report 2020 21		268KB
Q3 Combined Arc report		251KB