Emergency Repairs 

If you have an emergency repair such as a danger to your health or safety, please call 0141 771 4941.  You can call us 24 hours a day 7 days a week.  Out-with normal office hours, your call will handled by our Out Of hours Contractor for Emergency Repairs. 

If you have a non-emergency repair please click here to report it

Examples of emergency repairs are:

  • Internal Gas leak. (beyond the meter);
  • No electricity or electrical faults that may endanger occupants of property; 
  • Lighting fault to internal bathrooms;
  • No water supply;
  • Water burst or flooding (not drips);
  • House or flat entrance door insecure;
  • Loss of heating where no other form of heating is available;
  • Blockage or no flushing of the only toilet;
  • Smashed glazing (entrance doors or windows).  Where only a single pane of a double glazed unit is smashed, it may be treated as an urgent repair.

Please note if you use this number out of hours to report a repair that is not an emergency you may be recharged for the cost of the call-out plus any other expenses. More information on rechargeable repairs can be found in the documents section of the website.

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