Policies

File Description	File	Size
Allocations policy		306KB
Alterations and Improvements policy		401KB
Antisocial Behaviour Policy		351KB
Business Plan 2019		2MB
Complaints Leaflet 2017		4MB
Disabled Adaptations procedure		869KB
Entitlements, Payments and Benefits Policy		377KB
Equality and diversity policy		2MB
Estate Management Policy		310KB
Factoring policy 2020		555KB
Finance Procedures 2018		195KB
FOI and EIR policy 2019		299KB
Internal Transfer Policy		476KB
Learning and Development Policy 2020		314KB
Management Committee Code of Conduct 2020		878KB
Management Committee Register of interests - November 2020		401KB
Management Committee Role Descriptions		299KB
Management Committee Structure 2018		103KB
Membership Policy		452KB
Openness and accountability policy		348KB
Procurement Policy		292KB
Recharge policy		358KB
Rent and Service charge policy		227KB
Rent Management Policy		389KB
Repairs and Maintenance Policy		170KB
Right to compensation for improvements		357KB
Right To Repair Policy		379KB
Risk Management policy		304KB
Salary grades and Expenses 2020		25KB
Staff Code of Conduct - November 2020		335KB
Sustainability Policy 2020		426KB
Tenant Participation Action Plan 2020		161KB
Tenant Participation Strategy 2020		245KB
Voids Policy 2020		403KB