What are the benefits of effective estate management?
• protects the Association’s investment by maintaining our properties and the local environment
• provides clear rights and responsibilities for staff and tenants in order to achieve and maintain high property and environment standards
• ensures there are fair and effective policies and procedures for dealing with estate management issues or problems, including environmental antisocial behaviour, that also adhere to legal requirements and good practice
• encourages positive and productive relationships between the Association and its tenants and residents by adopting both a proactive and prompt reactive response to estate management problems
• partnership working with contractors and statutory or partner agencies to ensure they meet their legal or contractual obligations to provide high standards of service e.g. communal close cleaning contractor and Glasgow City Council Land and Environmental Services Department regarding cleansing services and open space maintenance etc.