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Provanhall Housing Association
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Customer Area
  • Policies
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    • Forms
    • Rent Increase Consultation Documents
    • Tenant Satisfaction Survey Results
    • Tenant Participation
  • Publications
    • Newsletters
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  • Governance
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    • Committee Meeting Minutes
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    • Annual Accounts
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Performance 2024 - 25

File Description File Size
Annual Assurance Statement 2024-25 PDF icon 337KB

Performance 2023 - 24 

File Description File Size
Q1-Q3 ARC Performance Report 2023-24 PDF icon 458KB
Annual Assurance Statement 2023-24 PDF icon 2MB
Annual Assurance Statement Poster 2023-24 PDF icon 346KB

Performance 2022 - 23 

File Description File Size
Annual Assurance Statement 2022-23 PDF icon 2MB
Combined ARC Performance Report 2022-23 PDF icon 409KB
Q1 ARC Performance Report 2022 23 PDF icon 417KB

Performance 2021 - 22

File Description File Size
Annual Assurance Statement November 2021 PDF icon 134KB
Q1 Arc performance report 2021 22 PDF icon 418KB
Q2 performance report 2021 22 PDF icon 421KB
Landlord Performance 2021/22 PDF icon 650KB
Annual Review 2021-2022 PDF icon 2MB

Performance 2019 - 20

Details of our performance outcomes against our targets can be seen from the tables below:

File Description File Size
Annual Assurance Statement 2019/20 PDF icon 325KB
Q1 performance report 2019 20 PDF icon 172KB
Annual Targets 2019 20 Microsoft Powerpoint icon 96KB
Engagement Plan 2021/22 PDF icon 526KB

Performance 2020 - 21

Our performance targets for the coming year were approved at the AGM in September. 2019.  You can see how we performed against our targets, and a copy of our Annual Assurance Statement here:

File Description File Size
Annual Assurance Statement November 2020 PDF icon 71KB
Q1 and Q2 2020 -21 Performance report PDF icon 248KB
Annual Complaints Overview 2020 21 PDF icon 440KB
Q4 performance report 2020 21 PDF icon 268KB
Q3 Combined Arc report PDF icon 251KB

Office Hours

Monday           9am–1pm, 1:30–4:30pm
Tuesday           9am–1pm, 1:30–4:30pm
Wednesday    9am–1pm, 1:30–4:30pm
Thursday         9am–1pm, 1:30–4:30pm
Friday               9am–1pm, 1:30–4:30pm
Weekend Closed

Last Tuesday of the month - Closed from 1pm for staff training.

Contact Us

34 Conisborough Rd,
Glasgow, G34 9QG

General enquiries & out of hours:
0141 771 4941

Email:
info@provanhallha.org.uk

Legal Info

Provanhall Housing Association Limited is a company registered in Scotland under the Companies Acts, Company Number: SCO37762.

Registered Office: 34 Conisborough Road, Easterhouse, Glasgow, G34 9QG.

It is registered as a Property Factor Id: PF000389.

Registered Housing Association No. HHC 242 Scottish Charity No SC037762. Financial Conduct Authority No 2401RS.

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