Staff Biographies

Alan Hume - Director

Alan joined Provanhall in 2022 and brings with him over 20-years’ experience in Housing background at a senior level from a national association and experience from community lead Associations. 
Alan achieved the Diploma in Housing Management, is a qualified Letting Agent, Fellow of the Institute of Leadership and Management and achieved the Certificate in Corporate Governance from the Charted Institute of Finance and Administration.
With a previous background in Retail banking and the Civil Service Alan is passionate about achieving the best outcomes for the Association and its’ tenants.

Mark Quigley - Technical Services Manager

Mark has worked in housing for 12 years and joined Provanhall Housing Association as Technical Services Manager in March 2020.
After completing a Degree in Building Surveying from Glasgow Caledonian University he worked in Building Consultancy for five years and is a member of the Royal Institution of Chartered Surveyors.
Mark has experience in asset, facilities and project management along with residential repairs, refurbishment and cyclical maintenance.

Graeme McKee - Housing Services Manager

Graeme joined Provanhall Housing Association in July 2024 and has over 18 years’ experience in the social housing sector. 
Graeme previously worked for a Local Authority in a number of management roles prior moving into the community lead association sector.  Graeme is experienced in all aspects of housing operations and has a real passion for social housing and has achieved his Diploma in Housing. Graeme is also member of the Charted Institute of Housing and a member of the Scottish Social Services Council.

Peter Boyle - Technical Services Officer

Peter has worked in housing for 11 years and has experience in all aspects of reactive & cyclical repairs.  
He joined Provanhall Housing Association as Technical Services Officer back in April 2023 having previous worked at the association for a year in 2013 covering a temporary Technical Services position.

Brian Praties - Asset Management Officer

Brian joined PHA in April 2024. He has over 35-years’ experience in Housing, initially working with Glasgow City Council and an established architect practice on social housing projects and laterally in Social Housing at a senior level. His experience includes development consultancy work, project management, asset management, factoring and facilities management. He studied architecture at Glasgow University and has a Bachelor of Architecture Degree, a Diploma in Architecture and is a qualified Project Manager and Full Member of the Association for Project Management. Brian is now assisting PHA with a full review of the condition of the organisation’s stock. He is passionate about achieving the best outcomes for the Association and its’ tenants.

Julie Smith - Housing Services Officer

Julie joined PHA in 2003 as Housing Services Assistant progressing to Housing Services Officer in 2004 -responsible for Allocations, Arrears monitoring, Anti-Social Behaviour, Estate Management and Funding opportunities. She now has over 30 years’ experience in housing management.
Julie worked for two other housing associations for a period of 10 years prior to joining Provanhall.  Julie has also previously worked as a Finance Assistant and Housing Assistant in Glasgow City Councils Housing Services Department.

Tracy Campbell - Housing Services Officer

Tracy has around 20 years of experience working as a Housing Officer dealing with all aspects of Housing Management. 
Tracy joined Provanhall Housing in 2018, after working in another HA in greater Easterhouse for a number of years.  Prior to that Tracy had been working for North Lanarkshire Council from the start of her Housing career. 

Andrew Dickson - Finance Officer

Andrew was appointed Finance Officer in November 2023 with 4 years experience in Housing finance.
Andrew is currently working towards attaining CA status with the Association of Certified Chartered Accountants.

Pamela Davren - Finance Administrator

Pamela's journey with Provanhall commenced in February 2023 when she stepped in to provide temporary reception cover. However, her exceptional skills and dedication quickly earned her a more significant role within the organisation. She now plays a pivotal role in supporting the finance department, overseeing a wide array of administrative duties with efficiency and precision.  
As Pamela continues to excel in her role. Her journey serves as a testament to her resilience, professionalism, and unwavering dedication to making a meaningful impact within the organisation and community.

Rachel Fitzsimons - Technical Services Assistant

Rachel joined Provanhall Housing Association in 2015 to pursue a career within the social housing sector.
After assisting all departments throughout the years, you will now find her permanently working alongside the Technical/Repairs department to assist with; customer service, cyclical, planned and reactive maintenance.

Heather Elder - Corporate Services Assistant

Heather joined Provanhall in 2023. She has over 20-years’ experience in Housing, at a senior level in both national associations and community lead Associations. Heather is a qualified debt recovery Paralegal and has managed factoring services for various organisations over the last 15 years. 
Heather has now made a career move into Corporate Services and continues to enjoy learning new skills in this role.