Emergency Repairs 

If you have an emergency repair such as a danger to your health or safety, please call 0141 771 4941.  You can call us 24 hours a day 7 days a week.  Out-with normal office hours, your call will handled by our Out Of hours Contractor for Emergency Repairs. 

If you have a non-emergency repair please click here to report it. 

Examples of emergency repairs are:

• Internal Gas leak. (beyond the meter);
• No electricity or electrical faults that may endanger occupants of property; 
• Lighting fault to internal bathrooms;
• No water supply;
• Water burst or flooding (not drips);
• House or flat entrance door insecure;
• Loss of heating where no other form of heating is available;
• Blockage or no flushing of the only toilet;
• Smashed glazing (entrance doors or windows).  Where only a single pane of a double glazed unit is smashed, it may be treated as an urgent repair.
  
  

Please note if you use this number out of hours to report a repair that is not an emergency you may be recharged for the cost of the call-out plus any other expenses. More information on rechargeable repairs can be found in the Repairs and Maintenance Policy in our Policies section of the website.